Integrating SMS text messaging into Microsoft Dynamics is important for brands looking to create better customer engagement to drive loyalty.
—Ken Narita, Marketing Director, TrueDialog
AUSTIN, TEXAS, USA, November 1, 2022 /EINPresswire.com/ — Integrating SMS text messaging into Microsoft Dynamics is important for brands looking to create better customer engagement to drive loyalty. TrueDialogan SMS leader, explains the benefits of true native Microsoft Dynamics SMS text messaging integration can help achieve these results faster.
The MS Dynamics integrations with the highest ROI are typically built using Microsoft developer tools and work seamlessly within existing IT infrastructure. Similarly, a true native SMS integration offers an array of enterprise-grade features designed for scalability and reliability and works inside the existing Microsoft Dynamics 365 database.
4 Benefits of Native Microsoft Dynamics Integration
1). Ease of use
With native integration, onboarding and training times are drastically reduced. Since there is no need for additional accounts or logins – users already familiar with the Microsoft Dynamics CRM The ecosystem can take full advantage of native SMS integrations from its CRM dashboard immediately.
Native integrations bypass the steep learning curve often associated with implementing third-party solutions and make the organization more efficient.
2). Enhanced security
Another benefit of native SMS integration is enhanced security and better control over data access. Designed for large organizations, enterprise-grade texting features make system administration easy. Because they use the same security protocols as other Microsoft applications, data security breaches or containment issues are minimized. Most importantly, the data never resides on questionable third-party servers.
On-premises MS Dynamics installations use local data processing and storage servers, while cloud-based setups reside on Microsoft’s ultra-secure and reliable network. Administrators have peace of mind knowing that critical data is protected and always available.
3). Improved performance
Native apps (built using Microsoft developer tools) share the same legendary performance and availability as traditional Microsoft products. Because native apps reside entirely within the user’s Dynamics 365 instance, they are naturally more efficient and less likely to encounter issues.
Businesses that use cloud-based native SMS integrations benefit from greater reliability, and because the native apps exist within their specific Microsoft Dynamics 365 environment, database updates are never needed between them and external suppliers.
If the Microsoft Dynamics database is operational, their data is accessible. However, to take full advantage of these features, one should choose a cloud-based SMS text messaging provider with native text messaging integration. Ideally, an enterprise-grade platform with availability and performance metrics similar to their Dynamics 365 database.
4). Extended Compatibility and Features
Because they are built with the same software development platforms, native MS Dynamics applications integrate seamlessly with other Microsoft products and services. With so many powerful API and customization features, the system configuration options are virtually endless.
One can freely connect with other Microsoft Core Services or create their own custom solutions knowing that compatibility will not be an issue in their CRM environment.
Partnering with an SMS text messaging provider that supports Microsoft Dynamics 365 cloud-based installations opens up even more possibilities. Like leveraging Microsoft’s powerful, cloud-only custom integrations and smart reporting features (powered by machine learning).
TrueDialog – Microsoft Dynamics 365 SMS Integration Experts
TrueDialog is the ideal solution for enterprise level SMS sending capabilities. Their five-star platform includes an ISO 9001 database, direct carrier connections, 99.9% uptime, and true native Microsoft Dynamics 365 integration. For businesses looking to implement an email solution Enterprise-grade MS Dynamics text to deliver personalized customer engagement at scale, TrueDialog is an ideal solution.
One of their key features enables seamless texting with shortcodes and longcodes all combined in the same thread, so businesses can send bulk text messages and then effortlessly engage in one-on-one large-scale text conversations.
Unlike many other solutions, TrueDialog has invested in creating direct carrier connections that cut out the middleman and provide our customers with two huge benefits: 1) better deliverability by reducing potential points of failure and reliance on respect of third parties, and 2) a lower cost structure that allows TrueDialog to price its service significantly lower than the competition.
To experience TrueDialog’s native Microsoft Dynamics 365 integration and how easy it is to text customers and drive business, TrueDialog offers a free try.
Based in Austin, TX, TrueDialog is the premier messaging platform that creates better customer connections. From 1:1 SMS communications to mass text messaging or team-based multi-user customer support, TrueDialog enables all of these solutions at scale. TrueDialog is API-centric, with native implementations of SFDC and MS Dynamics. And with 99.9% uptime and direct carrier connections, TrueDialog gives businesses the reliability they need and lowers costs. For more information, visit www.TrueDialog.com.
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