Update: Downtime now begins at 10 p.m. ET instead of 9 p.m.
Blizzard is still working hard to fix some of the major issues Monitor 2 launch issues, and it just provided another update on where things stand. One thing to note from the jump: there will be even more downtime tonight.
Monitor 2 will go offline at 10 p.m. ET so that Blizzard can implement some fixes. He expects this downtime to last about an hour. So, make sure you’re not in the middle of a competitive game when Blizzard temporarily pulls the plug.
Blizzard also took the game offline for about four hours in total over two periods. The patches that the company used during this time fixed the account merge and login bugs. It also quadrupled the capacity, resulting in reduced overnight wait times.
After the servers resumed last night, I was able to log in in about 30 seconds on PC. Wait times were still much longer on Friday mornings for me, though. The return this afternoon took me about 20 minutes.
“We’re keeping an eye on that, especially heading into the weekend where we expect more people to tune in,” Monitor 2 community manager Jodie Grace wrote on the game’s forums. “Early signs are good, the database looks healthy, but we’ll be monitoring it constantly. Weekend playtime will be its biggest test to this day.
I could not enter Monitor 2 on console last night, and I didn’t get a chance to try again today. I saw an error code LC-208 on PS5 and Nintendo Switch. Blizzard said this issue prevents login. A hotfix is being released during tonight’s downtime that will hopefully resolve this issue.
Also on the console front, some players who purchased the Watchpoint Pack may not see items from it in their collection. This problem appeared on Xbox, but it seems more prevalent on PlayStation. Blizzard also has a fix for this, which it will implement during downtime tonight. It also hopes to roll out fixes for some crashing issues.
Elsewhere, Blizzard is going through the account merge backlog and believes it has found a fix for general account merge issues. Some people who merged their accounts should now see all of their skins, stats, cosmetics, and everything else.
As a reminder, your stuff hasn’t disappeared, but it may take a bit longer before your accounts are merged. The Account Merge Queue Could Grow As Blizzard Expects More People To Log In Monitor 2 for the first time this weekend. However, with the increased database capacity, it should be able to pass merges a little faster.
On top of all that, Blizzard noted that the higher capacity and number of concurrent players (wish I knew what that is) impacted matchmaking wait times, so you may need to have to wait a bit before joining a match. “We are changing the configurations of this system today and hope to shorten this wait somewhat throughout the day,” Grace wrote. “We will continue to review matchmaking queues throughout the weekend to identify any additional improvements we can make.”
Finally, there is some very, very good news. SMS Protect changes are now live.
If you’ve played Overwatch on PC before or played on console since June 9 of last year, you no longer need to add a mobile number to your account to play. Monitor 2.
However, new players will still need to enter a valid number. This is still a problem, as Blizzard’s system does not accept prepaid numbers, which prevents a significant number of potential players from playing. If you’re new to it, you can find out how to add a phone number to your Battle.net account here.
So overall, it looks like Team 4 and others at Blizzard are making progress. Here is the hope Monitor 2 can weather the storm of new players over the weekend and things are starting to go a little smoother for everyone. Still, we’ll have to be patient a bit longer before things are in more robust shape.
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