Alert! Ignore this message. If you have received messages from a private number claiming that your bank account will be closed or your phone number will be suspended if you do not update your KYC, you have likely been one of the targets of a possible attack. phishing.
A phishing attack occurs when a message claiming to be from a legitimate source is sent to phish your personal and financial information. Phishing messages can be sent via emails, phone calls, fraudulent messages, social media, advertisements, and text messages.
Messages claiming to be from legitimate sources are often sent to users with malicious intent. You may have received messages from private numbers claiming that your bank account will be closed and your phone number will be suspended if you do not update your KYC. Sometimes you may receive messages such as “Dear customer, your Airtel number has been suspended from KYC, please update your KYC immediately 10 minutes to contact customer service number.”
However, it is not the text that is harmful, it is the link that comes with the text that is capable of stealing your personal information, financial information, including debit card credentials, OTP, passwords and more. Users do not realize that the links are bogus because in almost all of these cases the links are hidden. The crooks use link shortening services like bit-ly to hide their links.
The first thing most people don’t notice is that the cell phone number they received the text message from does not belong to a bank or a telecom service provider like Airtel, Vodafone or Jio. Messages are mainly sent from private numbers. The messages lack contact information and are often full of grammatical and factual errors.
Lots of mistakes
For example, here is a post claiming to be from SBI. The message reads: “Dear SBI user, your SBI YONO account will be blocked today. Please click on the link to update your PAN card number immediately.”
Now, if you have an eye for detail, you will notice that the post not only has grammatical issues, but also punctuation errors. The last line of the message doesn’t even make sense. Then there is a link at the bottom which clearly has a URL that does not belong to SBI.
Speaking about how users can tackle such scams, cybersecurity expert Rajshekhar Rajaharia told India Today Tech: âOnline crooks have been using these tricks for years. But after the new TRAI guidelines, the sender’s model should be approved via DLT. The online crooks are therefore using a SIM card or cell phone numbers to trick people. Victims can call 155260 to complain. These numbers will be blacklisted after complaints. “
However, although phishing messages are as impractical as they are, people tend to take them seriously. People who do not have a good command of English are particularly nervous at the mere mention of the word “suspended” or “blocked”. Their first instinct is to click on the link provided and prevent their account from being closed.
But not at all. Rajkumar, who runs a grocery store in South Delhi, told India Today Tech he often receives such messages. The first time he received a message from a private number claiming to be Airtel, he was afraid of losing access to his account. Clicking on the link he realized that things are not what they appear to be and called Airtel customer service and checked if he really needed to submit any documents to register his account. . The team told him nothing was wrong with his account and that he did not need to submit any documents to prevent his number from being suspended.
What are Jio or Airtel doing
The source close to Jio said telecommunications companies are doing a lot of things to curb the spread of phishing messages. They take legal action against groups of people involved, have the facts verified by various publications through which they convey company messages to customers. Telecommunications operators also benefit from the help of the industrial body COAI, as it is an industrial problem for all operators.
Airtel, on the other hand, often sends emails to consumers telling them about the risks of phishing messages. In one of the emails signed by Airtel CEO Gopal Vital, the company urges subscribers to beware of online crooks posing as the telecommunications company.
The email read: âThe scammer calls the customer claiming to be from a bank (or) financial institution and asks them for account details or an OTP to unblock (or) renew the existing bank account. The details are then used. to withdraw money from customer’s bank account To protect your account, never share financial or personal information such as customer ID, MPIN, OTP, etc. by phone, SMS or email. “